The Hopkins Center is dedicated to providing a conscientious, safe and respectful environment in which performers, students, faculty, staff and the greater public can engage with the arts in a meaningful manner.  This Code of Conduct serves to clarify the role that each community member can play towards fostering a friendly, inclusive and inspiring space for all participants.  

We encourage all patrons of the Hop to:

• Be kind and considerate of fellow patrons and Hop staff and treat others the way they would like to be treated.
• Act in a manner that will help make the Hop a safe and welcoming environment.
• Ask Hop staff questions before or after the performance, or during intermission.
• Express constructive feedback about their experience at an event to Hop staff.
• Tell Hop staff their ideas for future shows and performances.
• Enjoy the show!

We welcome patrons who are willing to engage respectfully and safely at the Hop.

1. Patrons should be mindful not to disrupt the performance or the experience of fellow patrons. Examples of non-disruptive behavior include, but are not limited to:

• Keeping cell phones silent or turned off during the performance

• Being mindful of other patrons' view of the stage

• Avoiding side conversations during the performance

• Using language that is uplifting and constructive while refraining from language that is vulgar or offensive

2. Patrons should treat others with respect regardless of race, ethnicity, sex, gender, sexual orientation, age, religion, disability, veteran status, etc. Examples of improper behavior include, but are not limited to:

• Use of slurs or derogatory language of any kind

• Verbal and physical harassment of Hop staff, performers and other patrons, including intimidating and aggressive behavior

• Intentionally misusing one's pronouns

• Asking intrusive or unwelcome questions about one's identity

• Sexual harassment of any kind

3. Patrons should follow directives and requests of House staff, Box Office staff and all other Hop employees or Dartmouth College employees such as Department of Safety & Security (DoSS). Examples of this may include (but are not limited to) latecomer seating rules and order of egress in case of an emergency.

4. Patrons should adhere to all policies of the venue of the performance.

5. Patrons should adhere to all College policies while in the Hopkins Center.

6. Patrons should report inappropriate or disruptive behavior to an available Hop staff member. If you witness or experience inappropriate behavior during a performance, please find an appropriate time based on the severity of the situation to leave your seat and alert House staff (e.g. at the conclusion of a piece or song or intermission). Do NOT confront the individual or intervene; House staff are trained to handle such a situation. Once House staff is notified of the behavior, they will deal with it in a timely manner.

In the case of a medical emergency, please leave your seat and report the situation to an available Hop staff member immediately.

All Hop staff will also adhere to the Code of Conduct, ensuring an environment where everyone can engage with the arts in a safe and meaningful manner. 

Addendum for Virtual Hop@Home Events: 

Policies stated in the Code of Conduct also apply to all virtual Hop@Home events. The following are specifically associated with the Hop's virtual venues:

Events on Zoom:
Per rules (1) and (2), examples of disruptive and discriminatory behavior include, but are not limited to:

• Excessive/improper use of the chat function
• Use of chat for content not applicable to the event
• Use of slurs or derogatory comments in the chat
• Attending or utilizing any features of the platform that has not been expressly permitted for the event (i.e. unapproved use of screen-share; inappropriate or offensive use of video or audio functions; promoting inappropriate, unrelated, or offensive content)

Please private message designated Hop staff if any issues occur during the event. Unwillingness to comply with these policies may result in removal from the Zoom event by House staff.

Events on Youtube, Eventive and other Virtual Platforms:
All patrons must adhere to the Hopkins Center Code of Conduct as well as the respective virtual platform's guidelines. Users who are unwilling to comply with the Code of Conduct in the chat may be blocked or temporarily disallowed to comment by staff moderating the chat. 

Note: The Box Office live chat and phone line are considered virtual platforms and as a result, behavior on these platforms are subject to the Code of Conduct.