Policies

Policies

Hopkins Center Spaces

  • Information on accommodations for persons with disabilities can be found on the accessibility page.
  • The use of cameras, cell phones, laptops and other electronic recording devices are not permitted inside the theaters.
  • Food and beverages are permitted in the Loew Auditorium, but not in any other theaters unless explicitly noted.
  • Backpacks are not permitted inside any Hop venue.
  • Smoking is prohibited everywhere in the Hopkins Center.
  • Seating is reserved unless otherwise noted. Entry at free events, unless otherwise noted, is subject to availability, and patrons are accommodated on a first-come-first-served basis.
  • Late seating is not guaranteed and varies per performance. Please leave ample time for parking and arrival.
  • All items prohibited by Dartmouth College are not permitted in the Hopkins Center.

Fees, Exchanges & Returns

  • Performance prices listed on this website do not include ticket processing fees of $3 per ticket. These fees are waived for Hop members. Hop films and performances with full-priced tickets costing less than $10 are usually exempt from processing fees.
  • We do not offer refunds except in cases of performance cancellation or other instances determined by Hop.
  • Account credit is non-transferrable, may be redeemed in person or over the phone (not online), and is only valid until October 31, 2020.
  • Tickets may be returned for donation up to 24 hours prior to showtime. We also welcome tickets returned within 24 hours of showtime; however, these tickets will not be recognized as donations.
  • While we make efforts to communicate changes as clearly and quickly as possible, all programs and artists are subject to change without notice.
  • Tickets may be exchanged free of charge from one performance to another performance of the same show, or from one screening of a film to another screening of that same film.
  • Tickets may be exchanged for tickets to a different show for a fee of $8/ticket; this fee is waived for Hop members. In addition: All exchange requests must be made at least 24 hours before showtime.
  • The new performance being selected must fall within the current Hop season of live arts performances or films and be on sale at the time of the exchange.
  • If a ticket is being exchanged for a lower-priced ticket, the difference, less any applicable handling charge(s), may be used towards additional Hop event tickets or placed on account for future use during the current Hop season.
  • Any account credits issued between July 1, 2019 and June 30, 2020 will be forfeited on October 31, 2020. For questions about account credits, please contact the Box Office at 603.646.2422.
  • We cannot accept requests to exchange tickets from Hopkins Center events to academic or other campus performances not affiliated with the Hop.
  • We cannot exchange or accept as a donation tickets for past or missed performances.
  • There are no exchanges from one film to another.
  • All exchanges are subject to availability.
  • Ticket discount offers may not be combined unless explicitly noted.

Packages

  • Only full-priced tickets may be included in packages.
  • Tickets purchased as part of a flexible package will not count toward any volume-based discount offer.
  • Patrons cannot reserve specific seats when purchasing performance tickets as part of a package. The best available seats are determined and reserved by the Box Office following the package order, and we cannot accommodate specific seating requests beyond accessibility considerations.
  • Discounts are applied to the lowest common number of seats.

Members

  • Fees for ticket processing and exchanges are waived for Hop members. Ticket mailing fees are not.
  • The maximum number of tickets allowed during member pre-buy periods at the season launch is four adult tickets per membership per performance. An additional two youth-priced tickets may be purchased for children age 3 to 18.

Dartmouth Students

  • Dartmouth student tickets may be purchased online by credit card or in person at the Box Office, by DASH, cash, or card.
  • Dartmouth student pricing is as follows, unless otherwise noted:
  • Hop Presents or Hop-Produced performances: $10
  • Ensemble & Theater Department performances: $5
  • Hop Films & Films with Special Guests (excluding Telluride & HD broadcasts): $5
  • HD Broadcasts: Free
  • Tickets at the discounted Dartmouth student rate may only be used by currently enrolled Dartmouth students with a valid ID at showtime.
  • A patron may purchase a maximum of four Dartmouth student tickets per performance, bearing in mind that each ticket can only be used by a Dartmouth student currently enrolled at the time of the performance.
  • Certain seats are reserved for Dartmouth students and are normally released 7 to 10 days before the day of show.

Dartmouth Faculty & Staff

  • Faculty and staff receive 20% off the full price of a given seat for live arts performances.
  • Faculty and staff also receive $5 tickets to most Hop Films and $10 tickets to HD broadcasts. This offer excludes Telluride and some films with special events.
  • Discounted employee tickets are limited to 2 per order. The additional person does not need to be Dartmouth employee, and these discounts may be shared with an eligible employee's spouse/partner.
  • Faculty and staff eligible for Hop professional development benefits should contact the Box Office for information about their ticketing benefits.

Youth & Non-Dartmouth Students

  • Youth ages 3-18 receive 40% off the full price of a given seat.
  • Non-Dartmouth students receive 30% off the full price of a given seat.
  • Youth and non-Dartmouth students receiving a discounted ticket may be asked to present proof of age or student status at showtime.
  • Youth and students are excluded from additional discount offers unless explicitly included.
  • Children under 3 years of age and not requiring a seat are permitted at Hop events free of charge. We require that the child's guardian check in with the house staff before showtime.

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